Privacy Policy – Skinlyst AI
At Skinlyst AI, we are committed to protecting your privacy and ensuring your data is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile applications, website, and subscription services.
1. Information We Collect
• Personal Information: Name, email address, password, gender (optional), date of birth (optional), and country (optional).
• Skin Data: Selfies and photos you upload for AI-powered skin analysis.
• Product Data: Scanned product labels or information you input into the app.
• Subscription & Payment Data: Payment details processed securely through Apple Pay, Google Pay, or other trusted payment providers. We do not store full payment card details on our servers.
• Device Information: Device type, operating system, and usage statistics for app performance and analytics.
• Skin Journal Entries: Lifestyle notes, routines, and product reactions you choose to log.
2. How We Use Your Information
• Perform AI-powered skin analysis and generate personalized insights.
• Recommend skincare products, routines, and natural remedies.
• Decode product ingredients you scan or upload.
• Send reminders for skincare routines.
• Manage subscriptions, including billing, renewals, and cancellations.
• Improve app performance, security, and user experience.
3. Legal Basis for Processing
• Consent: When you provide permission (e.g., uploading selfies, enabling notifications).
• Contract: When data is required to provide subscription services and fulfill our agreement with you.
• Legal Obligation: When necessary to comply with applicable laws.
• Legitimate Interests: To improve app performance, ensure security, and enhance the user experience.
4. Payment Processing
• Payments for monthly and annual subscriptions are processed via Apple Pay and Google Pay, in accordance with their respective privacy and security standards.
• We do not collect or store your complete payment card details. All payment information is tokenized and managed securely by the respective payment gateways.
• Subscription renewals are automatic unless canceled by the user.
5. Data Storage & Security
• All uploaded images and personal data are encrypted during transmission and at rest.
• Data is stored securely on our servers and is accessible only to authorized personnel.
• We do not share, sell, or rent your personal data to third parties without your consent.
6. User Control & Rights
• Access and review the information stored in your account.
• Request correction or deletion of your data at any time.
• Cancel your subscription and delete your account, which will permanently remove your personal information and stored photos.
• Opt out of marketing emails and non-essential notifications.
7. Data Sharing
• We may share non-identifiable, aggregated data for research, analytics, or product improvement.
• We may use trusted third-party service providers (such as cloud hosting, analytics, and AI processing vendors) who process data on our behalf under strict confidentiality and security obligations.
• Your personal information will never be shared with third parties without your explicit consent, except:
– To comply with legal obligations or government requests.
– To enforce our Terms of Use or protect the rights, safety, and security of our users.
8. Children’s Privacy
• Skinlyst AI is not intended for children under the age of 16 in the EU/EEA or 13 in the United States and other regions, unless parental consent is obtained.
• We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal information without consent, we will delete it immediately.
9. International Users
• By using Skinlyst AI, you consent to your information being processed and stored in the regions where our servers are located.
10. AI Transparency
• Skinlyst AI uses artificial intelligence (AI) to generate skincare insights.
• These results are for informational and educational purposes only.
• AI-generated outputs may vary depending on the quality of input (e.g., lighting, photo clarity) and are not guaranteed to be error-free.
• AI results do not replace professional dermatological or medical advice.
11. Updates to This Privacy Policy
• We may update this Privacy Policy periodically to reflect new features, legal requirements, or security updates.
• Users will be notified of significant changes via email or in-app notifications.
12. Contact Us
If you have any questions about this Privacy Policy, data usage, or subscription billing, please contact us at:
support@skinlyst.ai